- Contact ModaPopArt before returning any items.
- We do NOT accept returns, NOR make refunds for any other reason than that the item has arrived damaged:
- This is because during the creation process of the pictures we make for you, ample opportunity is provided for feedback and input from you. We do not print and send your picture until after you have seen and approved a digital preview-proof (sent to you by email) of the finished pre-printed work. Your approval of this digital preview-proof marks your legal acceptance of the printed product when it arrives.
- However, in the event of an item arriving damaged and sufficiently proved to have been damaged in transit, we will print and ship a replacement to you free of charge, but we do not refund any item.
- If a package is unclaimed you might have to pay a handling fee.
Please contact ModaPopArt before returning any items.
It is appropriate that the consumer checks the delivery to verify that it is accurate and error free. In the event of complaint, the customer should contact ModaPopArt and give information relevant and the reason for complaint.
Do not return a package
ModaPopArt is NOT responsible for any unauthorised return of an item. Any charges so incurred are the responsibility of the customer.
If the product is lost, or you, upon receiving, notice that the item has been damaged during transport, you should immediately report this to us. DO NOT return the item to us before you have contacted and heard back from us. You must retain all packaging, as a representative of the shipping agents may need to call on you to inspect the package for liability claims.
For packages that are not cashed at your post office within 14 days, ModaPopArt reserves the right to charge you a handling fee to cover return shipping and freight companies' administrative costs.
All enquiries: firstname.lastname@example.org